You are ordering customized artwork that is individually prepared and produced for you following your order. We cannot guarantee and assure that the artwork fits the intended purpose, totally satisfies your intentions and conforms to your perception. Therefore the Liquid Color and Photography artwork generally is not returnable unless defective, in which case our liability is limited to replacing the artwork you have ordered with an identical item in an undamaged condition.
However, if you are disappointed with the quality or fit of the artwork you have received or by any other aspect of doing business with us, contact us and we will work with you to reach a satisfactory resolution. Our ultimate goal is a happy customer who loves our artwork and comes back to our store to update, replace and rotate their art collections. In most cases we can work out a solution even if it involves replacing artwork that didn’t look as you had hoped.
Keep in mind that the artwork you will receive will look a little different than it did on the computer or mobile device screen. This is normal and is caused by the fact that most uncalibrated computer monitors produce slightly different colors, and that the reflective colors of printed artwork are physically different than the transmissive colors of the images on the computer monitor. If the coloration difference of the printed artwork concerns you, contact us and we may be able to help you make your artwork look its best in your house. It may need to be moved a little, or it may need an accent light to look its best.
Under no circumstances will our liability to the customer be greater than the original cost of the artwork or services purchased. TheLiquidColor.com shall not be liable for any incidental, consequential or special damages which may arise from purchase or use of our products or services, including but not limited to costs or procurement of substitute products or services, any lost profits, lost business, loss of use of data or interruption of business.
By ordering from TheLiquidColor.com you agree to be bound by the terms of this agreement. We thank you for your business.